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Refund Policy

Our fair refund policy protects both parties.

Project Cancellation

Before Design Starts

  • Full refund minus 10% admin fee
  • During Design Phase

  • 50% refund (design work is retained)
  • After Development Starts

  • No refund (work already completed)

How to Request

  • Submit a support ticket
  • State reason for cancellation
  • We'll review within 48 hours
  • Refund processed within 5-7 business days
  • Disputes

    We're always open to discussion. Contact us first to resolve any issues.

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