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# Hargreaves Memorial Hospital: Building Trust Online

How a major Jamaica hospital increased patient inquiries by 60% with a professional website.

+60%
Inquiries
-50%
Phone Calls
5.0★
Client Rating
24/7
Info Access

## The Challenge

Hargreaves Memorial Hospital in Mandeville is one of Jamaica's respected private hospitals. But their online presence didn't match:

- Outdated website: Looked like 2005 — not confidence-inspiring for healthcare.
- No service info: Patients couldn't see services without calling.
- Phone overload: Reception spent hours on basic questions.
- No doctor profiles: Patients want to know their doctor beforehand.

"Our reception was drowning in phone calls asking basic questions. We needed a website that answers these automatically."

— Hospital Administrator

## The Solution

We built a modern hospital website with complete services directory, doctor profiles, online appointment requests, and mobile-responsive design.

## The Results

- 60% increase in patient inquiries through online forms
- 50% reduction in basic phone calls
- Improved trust: Patients feel confident after viewing the website
- Staff time saved: Reception focuses on in-person patients

"The new website reflects the quality of care we provide. It was a worthwhile investment."

— Hospital Administrator

## Run a Medical Practice?

Let's build a website that reflects your professionalism.

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