# Frequently Asked Questions

Everything you need to know about working with Ezy Web Pro

## 💰 Pricing & Payments

How much does a website cost?▼

Our pricing is simple and transparent:

- One-Page Website: $100 USD ($15,000 JMD) - Perfect for getting started
- Starter (3-5 pages): $250 USD ($37,500 JMD)
- Growth (5-10 pages): $500 USD ($75,000 JMD) - Includes booking/ordering
- Pro (10+ pages): $1,200 USD ($180,000 JMD) - Full features + payments

Note: The $100 one-page offer is for development only. See full terms →

What's included in the $100 website?▼

The $100 one-page website includes professional design, mobile responsiveness, up to 5 sections, contact form, WhatsApp integration, basic SEO, and 2 rounds of revisions.

Not included: Domain, hosting, SSL, business email, and ongoing maintenance. These are available as add-ons. See full details →

Do you offer payment plans?▼

Yes! For most projects, we accept 50% deposit to start and 50% on completion. For larger projects over $1,000, we can arrange monthly payments. Just ask!

What payment methods do you accept?▼

We accept bank transfers (NCB, Scotia, JMMB), Lynk, PayPal, and credit/debit cards. Cash is also accepted for local clients in Mandeville.

## ⏱️ Timeline & Process

How long does it take to build a website?▼

One-Page: 5-7 business days
Starter (3-5 pages): 1-2 weeks
Growth (5-10 pages): 2-3 weeks
Pro (10+ pages): 3-4 weeks

Timeline depends on how quickly you provide content (text, images, logo). Rush delivery is available for an additional fee.

What do I need to provide?▼

To get started, you'll need:

- Your logo (or we can create one for $75)
- Text content for your pages (or we can write it for you)
- Photos of your business, team, products/services
- Contact information and social media links

Don't worry if you don't have everything — we'll guide you through the process!

Can you help with an existing website?▼

Absolutely! We can redesign, update, fix, or migrate existing websites. If you're unhappy with your current developer, we offer free migration to move your site to us — no hassle, no downtime.

## 🌐 Hosting & Technical

Do you provide hosting?▼

Yes! We offer reliable web hosting starting at $15/month or $150/year (save 2 months). This includes free SSL, daily backups, security monitoring, and local support.

You can also use your own hosting if you prefer — we'll set everything up for you.

Do your websites work on mobile?▼

Yes! All our websites are fully mobile-responsive and optimized for smartphones and tablets. Since 80%+ of Jamaicans browse on mobile, this is essential — and it's included in every package.

Do I need a domain name?▼

Yes, you need a domain (like yourbusiness.com) for your website. If you don't have one, we can help you register one for about $15-20/year. If you already have a domain, we'll connect it to your new site.

Will I be able to update my own website?▼

It depends on the type of site. WordPress sites come with an easy-to-use admin panel where you can update text, images, and add new content. We provide free training on how to use it.

For static HTML sites, we can make updates for you, or you can sign up for our Website Care plan for ongoing support.

## 🛟 Support & Maintenance

What happens after my website is live?▼

After launch, you'll have access to us for 30 days for any questions or minor tweaks. For ongoing support, you can choose our Website Care plan ($50/month) which includes updates, backups, security, and priority support.

How do I contact you for support?▼

You can reach us via:

- Phone: 876-804-4321
- WhatsApp: Chat with us
- Email: hello@ezywebpro.com
- Support Ticket: Submit a ticket

We typically respond within 2-4 hours during business hours (Mon-Fri, 9am-6pm).

## Still Have Questions?

We're happy to help. Reach out and we'll get back to you quickly.

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