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# Small Business IT Support

Complete technology solutions for your Jamaica business — from network setup to monthly IT support. We handle the tech so you can focus on your customers.

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## IT Services for Small Businesses

Everything you need to keep your business technology running smoothly

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### Network & WiFi Setup

Professional network configuration for your office or shop. Secure WiFi setup, router configuration, and network security to keep your business connected and protected.

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### POS System Setup

Point of sale system installation and configuration. We set up Square, Clover, or other POS systems so you can start accepting payments and tracking sales immediately.

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### Printer & Scanner Setup

Get your printers, scanners, and copiers working properly. Network printing setup, driver installation, and troubleshooting for all major brands.

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### Computer Setup & Configuration

New computer setup, software installation, data migration from old computers, and optimization for business use. Get your team productive from day one.

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### Device Management

Setup and support for tablets, phones, and other devices used in your business. Sync with email, calendar, and business apps across all devices.

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### Software Training

One-on-one or team training on business software — Microsoft Office, Google Workspace, accounting software, inventory systems, and more.

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### Security & Backup

Protect your business data with antivirus setup, firewall configuration, and automated backup solutions. Peace of mind for your critical files.

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### VoIP Phone Systems

Modern business phone setup using internet-based calling. Save money on phone bills while getting professional features like call forwarding and voicemail to email.

## Monthly IT Support Plans

Ongoing support so you never have to worry about technology again

### Starter

For solo entrepreneurs

$12,000 JMD/mo

- 2 hours remote support
- Email & chat support
- 1 computer covered
- Software updates
- Basic security monitoring

Pay $12,000 JMD 💬 Questions?

### Business

For small teams

$25,000 JMD/mo

- 5 hours remote support
- Priority response
- Up to 5 computers
- Network monitoring
- Backup management
- 1 on-site visit/month

Pay $25,000 JMD 💬 Questions?

### Enterprise

For growing businesses

$55,000 JMD/mo

- Unlimited remote support
- Same-day response
- Up to 15 computers
- 24/7 monitoring
- Full backup & recovery
- Weekly on-site visits
- Staff training included

Pay $55,000 JMD 💬 Questions?

## One-Time IT Services

Need help with a specific project? We're here.

#### 📶 Network & WiFi Setup

Router configuration, WiFi optimization, security setup

From $25,000

#### 🖥️ POS System Installation

Hardware setup, software configuration, staff training

From $25,000

#### 💻 New Computer Setup

Software installation, data migration, email configuration

From $8,000

#### 🖨️ Printer/Scanner Setup

Driver installation, network printing, troubleshooting

From $5,000

#### 🔐 Security Audit & Setup

Antivirus, firewall, backup configuration

From $18,000

#### 🎓 Software Training (per hour)

Microsoft Office, Google Workspace, business software

$5,000/hr

Prices in JMD. Remote support available island-wide. On-site visits in Manchester area.

## Why Choose Ezy Web Pro for IT Support?

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### Local & Reliable

Based in Mandeville with 15+ years experience. We understand Jamaican businesses and the unique challenges you face.

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### Remote & On-Site

Most issues solved remotely within minutes. On-site visits available for hardware and network work in Manchester parish.

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### Plain English

No confusing tech jargon. We explain everything clearly and make sure you understand what we're doing.

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### Fast Response

WhatsApp us anytime for quick questions. Remote sessions typically start within 30 minutes during business hours.

## Common Questions

#### How does remote IT support work?

We use secure screen-sharing software to connect to your computer with your permission. You can watch everything we do, and we explain each step. It's like having a technician right there with you — just faster and more convenient.

#### Do you support businesses outside of Mandeville?

Yes! Our remote support works anywhere in Jamaica with internet access. For on-site visits, we primarily serve Manchester parish, but can arrange visits to other areas for larger projects.

#### What if I need help after hours?

Our Business and Enterprise plans include extended support hours. For emergencies, WhatsApp us anytime and we'll respond as soon as possible. Critical issues are prioritized.

#### Can you help with software I'm already using?

Most likely, yes. We support Microsoft Office, Google Workspace, QuickBooks, common POS systems, and most business software. If we haven't worked with your specific software before, we're quick learners.

#### Do I need a monthly plan or can I pay per visit?

Both options are available. Monthly plans save you money if you need regular support. One-time services are perfect for specific projects like setting up a new office or installing a POS system.

## Ready to Get Your Technology Sorted?

Tell us about your business and we'll recommend the right IT solution for you.

💬 WhatsApp Us Request a Quote