Small Business IT Support
Complete technology solutions for your Jamaica business — from network setup to monthly IT support. We handle the tech so you can focus on your customers.
IT Services for Small Businesses
Everything you need to keep your business technology running smoothly
Network & WiFi Setup
Professional network configuration for your office or shop. Secure WiFi setup, router configuration, and network security to keep your business connected and protected.
POS System Setup
Point of sale system installation and configuration. We set up Square, Clover, or other POS systems so you can start accepting payments and tracking sales immediately.
Printer & Scanner Setup
Get your printers, scanners, and copiers working properly. Network printing setup, driver installation, and troubleshooting for all major brands.
Computer Setup & Configuration
New computer setup, software installation, data migration from old computers, and optimization for business use. Get your team productive from day one.
Device Management
Setup and support for tablets, phones, and other devices used in your business. Sync with email, calendar, and business apps across all devices.
Software Training
One-on-one or team training on business software — Microsoft Office, Google Workspace, accounting software, inventory systems, and more.
Security & Backup
Protect your business data with antivirus setup, firewall configuration, and automated backup solutions. Peace of mind for your critical files.
VoIP Phone Systems
Modern business phone setup using internet-based calling. Save money on phone bills while getting professional features like call forwarding and voicemail to email.
Monthly IT Support Plans
Ongoing support so you never have to worry about technology again
Starter
For solo entrepreneurs
- 2 hours remote support
- Email & chat support
- 1 computer covered
- Software updates
- Basic security monitoring
Business
For small teams
- 5 hours remote support
- Priority response
- Up to 5 computers
- Network monitoring
- Backup management
- 1 on-site visit/month
Enterprise
For growing businesses
- Unlimited remote support
- Same-day response
- Up to 15 computers
- 24/7 monitoring
- Full backup & recovery
- Weekly on-site visits
- Staff training included
One-Time IT Services
Need help with a specific project? We're here.
📶 Network & WiFi Setup
Router configuration, WiFi optimization, security setup
🖥️ POS System Installation
Hardware setup, software configuration, staff training
💻 New Computer Setup
Software installation, data migration, email configuration
🖨️ Printer/Scanner Setup
Driver installation, network printing, troubleshooting
🔐 Security Audit & Setup
Antivirus, firewall, backup configuration
🎓 Software Training (per hour)
Microsoft Office, Google Workspace, business software
Prices in JMD. Remote support available island-wide. On-site visits in Manchester area.
Why Choose Ezy Web Pro for IT Support?
Local & Reliable
Based in Mandeville with 15+ years experience. We understand Jamaican businesses and the unique challenges you face.
Remote & On-Site
Most issues solved remotely within minutes. On-site visits available for hardware and network work in Manchester parish.
Plain English
No confusing tech jargon. We explain everything clearly and make sure you understand what we're doing.
Fast Response
WhatsApp us anytime for quick questions. Remote sessions typically start within 30 minutes during business hours.
Common Questions
How does remote IT support work?
We use secure screen-sharing software to connect to your computer with your permission. You can watch everything we do, and we explain each step. It's like having a technician right there with you — just faster and more convenient.
Do you support businesses outside of Mandeville?
Yes! Our remote support works anywhere in Jamaica with internet access. For on-site visits, we primarily serve Manchester parish, but can arrange visits to other areas for larger projects.
What if I need help after hours?
Our Business and Enterprise plans include extended support hours. For emergencies, WhatsApp us anytime and we'll respond as soon as possible. Critical issues are prioritized.
Can you help with software I'm already using?
Most likely, yes. We support Microsoft Office, Google Workspace, QuickBooks, common POS systems, and most business software. If we haven't worked with your specific software before, we're quick learners.
Do I need a monthly plan or can I pay per visit?
Both options are available. Monthly plans save you money if you need regular support. One-time services are perfect for specific projects like setting up a new office or installing a POS system.
Ready to Get Your Technology Sorted?
Tell us about your business and we'll recommend the right IT solution for you.