Website Maintenance Plans
Your website needs regular care to stay fast, secure, and working properly. Our maintenance plans handle updates, backups, security, and support — so you can focus on running your business.
Why Your Website Needs Maintenance
An unmaintained website is a ticking time bomb
Security Risks
Outdated WordPress, themes, and plugins have known vulnerabilities that hackers exploit. Over 30,000 websites get hacked daily.
Slow Performance
Without regular optimization, your site slows down over time — losing visitors and hurting your Google rankings.
Broken Features
Plugin conflicts, compatibility issues, and software bugs can break your forms, checkout, or entire site without warning.
Lost Data
Without regular backups, a server crash or hack could mean losing years of content, customer data, and orders.
Maintenance Plans
Choose the level of care that's right for your website
Essential
For simple brochure websites
per month
- WordPress core updates
- Theme & plugin updates
- Weekly backups
- Security monitoring
- Uptime monitoring
- Monthly health report
- Email support (48hr response)
Professional
For business websites & blogs
per month
- Everything in Essential
- Daily backups
- Malware scanning & removal
- Performance optimization
- 30 mins content updates/month
- Priority support (24hr response)
- Google Analytics review
- SSL certificate management
Enterprise
For e-commerce & critical sites
per month
- Everything in Professional
- Real-time backups
- Advanced firewall protection
- CDN management
- 2 hours development/month
- Same-day priority support
- WooCommerce optimization
- Quarterly strategy call
- 99.9% uptime guarantee
All plans require a 3-month minimum commitment. Prices in JMD. Hosting not included.
What's Included
A detailed look at what we do for your website every month
Software Updates
We safely update WordPress, your theme, and all plugins. Updates are tested on a staging environment first to prevent breaking your live site.
Automated Backups
Regular backups of your entire website — database and files. Stored securely off-site so we can restore your site quickly if anything goes wrong.
Security Monitoring
24/7 monitoring for malware, suspicious activity, and brute force attacks. Firewall protection and immediate alerts if anything unusual is detected.
Uptime Monitoring
We monitor your site every 5 minutes and get instant alerts if it goes down. We'll start working on the issue before you even notice.
Performance Checks
Regular speed testing and optimization. We clean up database bloat, optimize images, and ensure your site stays fast.
Monthly Reports
Detailed report showing what updates were done, backup status, security scan results, uptime statistics, and any issues found.
Frequently Asked Questions
Do I really need website maintenance?
If your website runs on WordPress (or any CMS), yes. Software updates are released constantly to fix security vulnerabilities and bugs. Without regular updates, your site becomes an easy target for hackers. Even if you're not hacked, outdated software can slow down or break your site.
Can't I just update WordPress myself?
You can, but it's risky without proper knowledge. Updates can cause plugin conflicts, break features, or even crash your site. We test updates in a staging environment first and know how to fix issues quickly. Plus, updates are just one part of maintenance — there's also backups, security, optimization, and monitoring.
Is hosting included in the maintenance plan?
No, hosting is separate. We can recommend reliable hosting providers or manage your existing hosting. If you need hosting, ask about our hosting + maintenance bundles.
What if my site gets hacked?
Our Professional and Enterprise plans include malware removal at no extra charge. For Essential plans, we offer discounted cleanup rates. Either way, our regular backups mean we can restore your site quickly.
Can I make changes to my website content?
Yes! You still have full access to your WordPress dashboard. Our Professional plan includes 30 minutes of content updates per month if you'd rather have us make changes. Need more? We can add development hours to any plan.
What's your response time for support?
Essential: 48 hours. Professional: 24 hours. Enterprise: Same-day. For emergencies (site down, hacked), we respond as quickly as possible regardless of your plan.
Keep Your Website Healthy
Let us handle the technical stuff while you focus on your business.