Privacy Policy

1. Introduction

Ezy Web Pro ("we", "us", "our") operates the website ezywebpro.com and provides web design, software, and training services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Business name
• Mailing address
• Payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website
• Device information

2.3 Cookies

We use cookies and similar tracking technologies to track activity on our website. Cookies are small files stored on your device. You can instruct your browser to refuse cookies, but some features of our website may not function properly.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and provide customer support
• Process transactions and send related information
• Send you newsletters and marketing communications (with your consent)
• Analyze website usage to improve user experience
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site.

Google Analytics uses cookies to collect this information. The information generated is transmitted to and stored by Google. Google may use this data to contextualize and personalize ads in its advertising network.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Google Tag Manager

We use Google Tag Manager to manage website tags. Google Tag Manager itself does not collect any personal data. The tool triggers other tags that may collect data.

6. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third parties that perform services on our behalf, such as payment processing, email delivery, and hosting
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

9. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us using the information below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. International Users

Our services are primarily intended for users in Jamaica and the Caribbean. If you are accessing our services from outside this region, please be aware that your information may be transferred to and processed in Jamaica.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.