Terms and Conditions

1. Introduction

Welcome to Ezy Web Pro. These Terms and Conditions ("Terms") govern your use of our website, products, and services. By engaging our services or using our website, you agree to be bound by these Terms.

Ezy Web Pro ("we", "us", "our") is a web design and software development company located in Mandeville, Jamaica. We provide website design, development, hosting, and related digital services to businesses primarily in Jamaica and the Caribbean.

2. Services

2.1 Web Design and Development

We provide custom website design and development services. Each project is unique and will be governed by a specific project proposal or agreement that outlines scope, deliverables, timeline, and pricing.

2.2 Software Products

We offer software products including but not limited to:

• Ezy Loan Manager
• Ezy Car Rental
• Ezy Travels Pro
• Ezy Commerce
• Ezy Courier

Each software product has its own licensing terms which will be provided upon purchase.

2.3 Training Services

We offer WordPress training courses. Training services are subject to availability and scheduling. Course content and pricing are as advertised at the time of booking.

3. Payment Terms

3.1 Pricing

All prices are quoted in either Jamaican Dollars (JMD) or United States Dollars (USD) as specified. Prices are subject to change without notice, but any agreed-upon quote will be honored for 30 days from the date of issue.

3.2 Payment Schedule

For web design projects:

• 50% deposit required to begin work
• 50% balance due upon project completion, before website goes live

For software subscriptions, payment is due according to the billing cycle selected (monthly or annually).

3.3 Payment Methods

We accept:

• Bank transfer (NCB, Scotiabank)
• Credit/Debit cards
• Lynk
• PayPal (for international clients)
• Cash (for local clients)

3.4 Late Payments

Invoices are due within 30 days of issue unless otherwise specified. Late payments may result in service suspension or termination.

4. Project Terms

4.1 Client Responsibilities

Clients are responsible for:

• Providing all content (text, images, logos) in a timely manner
• Providing feedback within agreed timeframes
• Obtaining necessary licenses for any content provided
• Ensuring accuracy of information provided

4.2 Revisions

Website projects include a reasonable number of revisions as specified in the project proposal. Additional revisions beyond the agreed scope may incur additional charges.

4.3 Timeline

Project timelines begin once we receive the deposit and all required materials from the client. Delays in providing content or feedback may extend the project timeline.

4.4 Project Abandonment

If a project is inactive for more than 30 days due to client non-response, the project may be considered abandoned. Deposits are non-refundable in cases of abandonment.

5. Intellectual Property

5.1 Ownership

Upon full payment, the client receives ownership of the final website design and custom code created specifically for their project. However:

• Third-party themes, plugins, and software remain the property of their respective owners
• We retain the right to use general coding techniques and frameworks in other projects
• We retain the right to display the work in our portfolio

5.2 Software Licensing

Our software products are licensed, not sold. Licensing terms vary by product and subscription tier.

6. Warranties and Disclaimers

6.1 Service Warranty

We warrant that our services will be performed in a professional and workmanlike manner. We provide a 30-day warranty on completed websites for bug fixes related to our work.

6.2 No Guarantee of Results

We do not guarantee specific results such as search engine rankings, traffic, or sales. While we follow best practices, results depend on many factors beyond our control.

6.3 Third-Party Services

We are not responsible for the performance, reliability, or terms of third-party services including hosting providers, payment gateways, and plugin developers.

7. Limitation of Liability

To the maximum extent permitted by law, Ezy Web Pro shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or data
• Damages resulting from third-party actions or services
• Issues arising from client-provided content

Our total liability shall not exceed the amount paid by the client for the specific service in question.

8. Termination

Either party may terminate services with 30 days written notice. Upon termination:

• All outstanding invoices become immediately due
• We will provide reasonable assistance in transitioning to another provider
• Subscription software access will be terminated at the end of the paid period

9. Confidentiality

We will treat all client information as confidential and will not disclose it to third parties except as necessary to perform our services or as required by law.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Jamaica. Any disputes shall be resolved in the courts of Jamaica.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the modified Terms.