📈 Business growth · Growth

Growth Playbook: How a Jamaican Restaurant Gets More Orders Online

📅 October 2026 ⏱️ 6 min read 📍 Mandeville, Jamaica
Quick answer: A menu with prices on the page (not a PDF), online ordering and pickup times, Google Business Profile with today's special posted before 11am, WhatsApp orders with the pre-typed message, a review link printed on the receipt. Ezy Menu runs ordering on the J$9,500/month plan.

A restaurant's website has one job at 11:30am: let a hungry person order without calling. Everything else is decoration.

Site

  • Menu as a page with prices, not a photo or a PDF.
  • Order and pay or pay-on-pickup; a pickup time they choose.
  • Today's special on the homepage, changed daily.
  • One-tap WhatsApp pre-typed with "I want to order".

Google

"Restaurant" or "Caribbean restaurant" category, hours right, menu link, the special as a post before 11am every day, photos of real plates.

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WhatsApp

Catalogue with the menu; quick replies for the special, delivery areas, pickup times. Label delivery regulars.

Reviews

A line on the receipt and the bag: "Loved it? 30 seconds here" with the link. Reply to every review, especially the bad ones.

This week
  • Type the menu onto the page with prices.
  • Post the special on Google before 11.
  • Print the review link on the next batch of receipts.

Not sure which step you're on? Book a growth call — fifteen minutes with Lee, no pressure, no obligation. You leave with the step, the first fix and the price.

Frequently asked

Should I use a delivery app?

For reach, maybe; for margin, no. Your own ordering keeps the commission and the customer.

What about a QR menu?

Fine for tables; the website page is the same menu, and Google can read it.

How do I handle lunch rush orders?

Pickup times in 15-minute slots on the ordering page; the kitchen sees the queue.

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