Delivery fee surprise is the number one reason Jamaican carts die at checkout. Price it simply and show it early.
Quick answer: Three zones: your parish (flat, cheap), neighbouring parishes (flat), rest of island (Knutsford rate + handling). Pickup free. A free-delivery threshold about 20% above your average order. Show the fee on the product page and in the cart, not only at checkout.
The three-zone model
- Zone 1 — your parish: J$500–800 flat, or pickup free
- Zone 2 — neighbours: J$800–1,200 flat
- Zone 3 — island-wide: Knutsford rate + J$200–300 handling
The threshold
If your average order is J$6,000, free delivery from J$7,500 lifts orders and pays for itself.
Show it early
"Delivery from J$500 · free over J$7,500" on the product page removes the surprise. Ezy Cart shows the fee in the cart before the customer types anything.
Knutsford in practice
Pull live Knutsford office options in checkout, ship with the receipt photo, message the customer with the depot.
Sell online properly
- See it working — Ezy Cart: J$35,000 to build, then J$9,500 a month, everything included
- Not ready? List free on EzyCart JM and upgrade later
- Store by business type — 31 pages
Frequently asked
Should delivery be free?
Above a threshold, yes; below it, charge honestly.
Which courier for island-wide?
Knutsford Express to most depots next day; Ezy Cart lists the offices at checkout.
How do I set zones?
By parish in Ezy Cart shipping settings; pickup as a free option.