🧰 Start a Service Business in Jamaica · Lesson 4 of 8 · free

📄 Contracts, Scope and the Word 'Extra'

A one-page agreement in plain English: what's included, what's extra, when it's done, how disputes get handled.

Why a one-pager

Most disputes are memory disputes. A page that says what you'll do, by when, for how much, with what included, ends them before they start.

Scope creep

'Likkle change deh yah' costs you the most. The sentence: 'That's outside what we agreed — I can add it for X.' Clients respect the fence.

Revisions and changes

Two rounds included, written changes after. Keep the customer's approval in writing (a WhatsApp 'yes' counts).

Homework

Write your one-page agreement. Use it on the next job.

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