STEP 3 · CUSTOMERS, BUT NO SYSTEM
"We need something custom" is usually said before anyone has checked what already exists. Here is the honest comparison.
Quick answer: Buy ready-made when your business works like other businesses of its type — a rental fleet, a clinic, a shop, a loan book. It is live in days, costs J$9,500 a month on an Ezy plan, and keeps improving. Go custom when your process is truly unusual and the difference is your competitive edge — budget from J$85,000, months of work, and a maintenance plan after. Most owners who ask for custom need ready-made plus a few settings.
What custom really costs
- The build — from J$85,000 for something small, far more for anything with payments and users
- The wait — months, with you writing specifications
- The maintenance — every update, security patch and bug is yours to pay for, forever
- The bus factor — one developer who knows the code
What ready-made gives up
- Some flexibility — you adapt a little to how the software works
- Exclusivity — your competitor can buy the same engine (they rarely do)
The questions
- Does a business like mine already run on existing software? (Almost always yes.)
- Is the thing I want to customise the reason customers choose me? If not, settle for a setting.
- Can I afford to maintain custom code for five years?
- Would a web app do instead of a native app? (Usually.)
What Ezy does
- Ready-made: 25 engines — see them all
- Custom builds from J$85,000, quoted after a call — book a growth call
- The company behind it — a software company in Jamaica
Not sure which step you're on? Book a growth call — fifteen minutes with Lee, no pressure, no obligation. You leave with the step, the first fix and the price.
Frequently asked
How long does custom software take in Jamaica?
Weeks for something small, months for anything with payments, users and reporting — plus testing.
Can I start ready-made and go custom later?
Yes, and it is the sane order: the ready-made system shows you what you actually need.
Does Ezy build custom?
Yes, when it is the right call — and we will tell you when it is not.