Five reviews puts you in the map pack. Fifty makes you the obvious choice. Most Jamaican businesses have three, because nobody asks at the right moment.
The link
In your Business Profile dashboard, tap "Ask for reviews" — that link opens the review box directly. Save it as a WhatsApp quick reply.
When to ask
At the moment of delight: delivery received, hair done, car returned, invoice paid. Not a week later.
Scripts
"Thanks for choosing us today! If you have 30 seconds, a Google review helps a small business more than you know: [link]. Thank you 🙏"
"Glad the [product] worked out. Would you mind leaving a quick review? It takes a minute: [link]"
At the counter
A QR code on the receipt, the bag or the wall. Print it big.
Reply to every review
Short, personal, no template. Negative ones get a calm reply and an offer to fix it offline.
Never
- Buy reviews or ask staff to write them — profiles get suspended.
- Gate (ask only happy customers via a survey) — against policy.
- Offer discounts for reviews.
- Google Business Profile setup with review link and QR — J$10,000
- Monthly management including review replies — J$10,000/mo
- Reviews on your website with Google stars — included in every plan
Frequently asked
How many reviews do I need?
Five to appear reliably in the map pack; recent and consistent beats many and old.
Can I ask on WhatsApp?
Yes — it is the best channel in Jamaica.
What if I get a bad review?
Reply calmly within a day, offer to fix it offline, and keep asking happy customers.