"Mi send it, check yuh WhatsApp." Then the screenshot arrives at 11pm, in the wrong chat, for the wrong amount. Every Jamaican seller who takes bank transfer knows the routine. Here is how it ends.
The old way costs you sales
Proof gets lost, orders get shipped unpaid, and the customer who did pay waits two days for a reply. Worse, you become the bottleneck: nothing moves until you open WhatsApp.
The new way, step by step
- Customer checks out and picks bank transfer. The confirmation includes your account details and a yellow Upload your receipt button.
- They pay from their bank app and upload the screenshot — from any phone, no login.
- You open the Receipts filter: every order waiting to be checked, receipt beside it.
- Match it to the bank, tap Mark paid. The customer gets your "Payment received — packing it now" WhatsApp automatically.
- Ship at Knutsford, photograph the receipt in the app, tap Shipped. The customer gets the tracking photo.
Your words, not ours
The WhatsApp templates are editable per status — paid, shipped, ready for pickup — with placeholders for the tracking photo, the pickup point and the proof link. Write them once the way you actually talk to customers.
Edit an order after it is placed
Customer wants one more item or a different size? Edit the order, the total recalculates, and they get an "order updated" email and WhatsApp with the new amount to pay.
- List free on EzyCart JM, no website needed — ezycartjm.com/sell/
- Your own store with the phone app, receipts inbox and card payments — J$35,000 + J$9,500/mo
- Store + featured placement on EzyCart JM — Sell Everywhere, J$49,500 + J$12,500/mo
Frequently asked
Do customers need an account to upload a receipt?
No — the link works from any phone, no login.
Does the money go through Ezy?
No. Customers pay you directly; the software only records the proof and the status.
Can I still take card payments?
Yes — Scotiabank and Fygaro card checkout run alongside bank transfer, eZeePayments and cash on delivery.