A page with 3,000 followers and no sales is normal in Jamaica. The followers are real; the funnel is missing. Here it is, step by step.
1. The link
wa.me/1876… with a pre-filled message ("Hi, I saw your post about…"). In the Instagram bio, the Facebook button, and the end of every caption. One door, not a linktree.
2. The catalogue
WhatsApp Business catalogue with every product, price and photo. When someone asks "how much?", you send the item, not a sentence. Set it up in an evening.
3. The quick replies
/price, /delivery, /deposit, /hours, /location — the ten questions you answer every day, saved once.
4. The deposit
Transfer or Lynk, confirmed in the banking app, receipt back the same minute. For bookings and made-to-order, the deposit is what turns "interested" into "coming".
5. The follow-up
Label every chat: New, Quoted, Paid, Delivered. Every Monday, message everyone still on Quoted from last week. This list is where most of the extra sales are.
Measure it
Per post: how many messages? Per week: how many quoted, how many paid? When the numbers are visible, you post more of what works. That is the whole report we send managed clients.
Not sure which step you're on? Book a growth call — fifteen minutes with Lee, no pressure, no obligation. You leave with the step, the first fix and the price.
Frequently asked
What if I get too many messages?
That is the goal; the catalogue and quick replies absorb most of them. Past that, the AI receptionist answers and qualifies.
Should the link go to a website instead?
When the sale needs more than a chat — a booking calendar, a deposit button, twenty products — yes, a page with prices and a WhatsApp button. Until then, WhatsApp direct.
Can customers pay inside WhatsApp?
Not yet in Jamaica. Transfer, Lynk or a payment link.
Do you set this up for clients?
Yes — it is part of month one of social media management.