🚚 Lesson 7: Deliveries and Pickups Across Jamaica

The three ways goods move

Pickup from you or a pickup point (free, same day, the customer comes). A bearer or your own driver inside your town (cheap, you control it). An island-wide courier for everywhere else (next day or two, a fee the customer pays). Offer all three, with the fee written on the catalogue.

Fees by zone, written down

Set three zones — your town, the parish, island-wide — with a fee for each, and charge it. Free delivery is a discount; make it a reward for orders over a set amount, not the default. Paid orders ship; cash on delivery only inside your own town, with the bearer you trust.

The packing routine

Same box, same wrap, your label, the customer's name and number on the outside, a photo of the sealed package before it leaves. The photo ends "it never reached" and "it came broken" arguments, and it takes five seconds.

Homework

Delivery options and fees written on the catalogue; one courier account opened; a packing corner set up.

✅ Do this now — step by step

1. Write three delivery zones and fees on the catalogue and every quote.
2. Open an account with an island-wide courier and learn their cut-off time.
3. Set up a packing corner: boxes, tape, labels, a scale.
4. Photograph every sealed parcel and send the tracking or the bearer's name to the customer.

⚠️ Mistakes to avoid

• Free delivery everywhere, eating the margin from Lesson 1.
• Cash on delivery to strangers island-wide — the goods travel, the cash does not come back.
• No tracking message, so every customer asks "where is it?"

🇯🇲 How it plays out in Jamaica