📅 Bookings, Reminders and Getting Paid on Time

Booking system

Even a shared calendar beats memory. Better: a booking page where customers pick a slot and pay the deposit — reminders go out automatically and no-shows collapse.

Reminders

24 hours and 1 hour before. By WhatsApp or email. Automatic if you can.

The balance

Invoice at completion with bank details and a card link; label who owes; follow up on day 3 and day 7. Never finish a job without the invoice sent.

Homework

Set up a calendar today. Plan your booking page (Ezy Booking on the Bookings plan does all of this).

✅ Do this now — step by step

1. Set up a shared calendar today; block travel time between jobs.
2. Take a deposit at booking and send reminders 24h and 1h before.
3. Invoice at completion with bank details and a card link; label who owes; follow up day 3 and day 7.
4. When you can, move to a booking page where customers pick a slot and pay the deposit — reminders and no-shows fix themselves.
5. Never finish a job without the invoice sent.

⚠️ Mistakes to avoid

• Bookings in your head or in chats — double bookings are inevitable.
• Chasing balances weeks later — day 3 and day 7 follow-ups collect while the work is fresh.
• Reminders by memory — automate them or they don't happen.

🇯🇲 How it plays out in Jamaica