💬 WhatsApp Business for Jamaican Shops · Lesson 4 of 8 · free

🏷 Labels as a CRM (Yellow = Owes You Money)

Five labels that turn a chaotic chat list into a customer system you check every Monday.

The five labels

New customer · Order pending · Paid · Owes money (yellow) · Follow up. Label as you go — three seconds per chat.

Monday routine

Open the yellow label. Message everyone who owes. Open Follow up. Message everyone you promised. This routine recovers real money every week.

Repeat customers

Label your best 20 customers 'VIP' and message them first when new stock lands. Repeat business is free business.

Homework

Label your last 30 chats today. Then do the Monday routine — on any day.

← Lesson 3Lesson 5: Get Paid in the Chat →

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