💬 WhatsApp Business for Jamaican Shops · Lesson 3 of 8 · free

Away Messages and Quick Replies (Your Night Shift)

Capture customers while you sleep and answer the five daily questions in one tap.

Away message

On outside hours: 'Thanks! We reply 9–5 Mon–Sat. Leave your name and what you need and we'll sort it first thing.' That message keeps the customer who would have gone to the next shop.

Quick replies

Save your five most-typed messages with shortcuts: /price (catalog link), /pay (bank details + card link), /hours, /location (Google Maps link), /thanks. Hours of your life back.

Tone

Write once, warmly, in your voice. Read it back as a customer.

Homework

Set the away message tonight and five quick replies.

← Lesson 2Lesson 4: Labels as a CRM →

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